#BROTHER FIRMWARE UPDATE NOTES UPGRADE#
We strongly recommend that people do the same again and call the ACCC and lodge your complaint against this unethical company.Īnyway below is what you will see when the printer tries to get you to upgrade your firmware.
All end users that were affected by the updates were able to claim $50 each as compensation for their losses. HP may make short term financial gains from these actions however long term I think that it frustrates the hell out of the end user and certainly has adverse affects on their long term printer sales.įor those who don't know, last time HP use these tactics they were reported to the ACCC and it cost them a heap of money. HP don't seem to have the brains to realize how much this frustrates the consumer and they also seem to have a short memory in regards to their legal challenges with their last shonky firmware update. HP are at it again trying to combat the generic printer cartridge market. If everyone simply stick's their head in the sand then eventually you will lose the rights to using any third party products! If you are an American Citizen that has been affected by these updates then contact Bay Area attorney Mark Javitch at Javitch Law Office, 65 If you are a consumer or a printer consumables retailer that has been affected by these updates then PLEASE contact the ACCC ( Australia ) or the consumer watchdog in your own country. At this stage they cannot divulge any details of action that may be taken. UPDATE : We are still in talks with the ACCC over the legalities of HP's latest Firmware updates.